Cary, North Carolina | stefanieprobertson@gmail.com| 818.914.9803 | in/stefrobertson | stefrobertson.com

Summary

Results-driven HR Project Manager, Talent Acquisition Leader, and Professional Development Coach with a proven track record of driving organizational excellence through strategic initiatives and innovative talent solutions. Expertise in change management, process improvement, and cross-functional team leadership. Skilled in leveraging cuƫing-edge technology, including AI, to enhance organizational effectiveness and client experiences. Consistently delivers measurable impacts on efficiency, employee engagement, and hiring outcomes.

Professional Philosophy

Commited to fostering a culture of continuous improvement and innovaƟon in HR practices and professional development, while leveraging cuƫng-edge technology to enhance organizational and individual growth.

Core Competencies

Technical Skills:

  • Project Management (PMP Certified), Agile Methodologies, Hybrid Project Execution, Process Optimization, Web Development (HTML, Node.js), AI Integration

HR Expertise:

  • Talent Acquisition Strategy, Workforce Planning, Change Management, DEI Initiatives, Employee Development, Professional Development Coaching

Leadership:

  • Cross-functional Team Leadership, Stakeholder Management, Mentoring, Strategic Planning, Entrepreneurship

Key Projects

  • TARABot AI Coach: Developed and deployed an AI-powered chat agent to provide 24/7 support for coaching clients, enhancing engagement and service delivery.

  • Hiring Experience Communications Program: Led global implementation, achieving 90%+ adoption and a 60% QoQ increase in program effectiveness.

  • Talent Organization Modernization: Spearheaded transformation for 75 global coordinators, resulting in 50%+ adoption of piloted automated workflows.

  • Virtual Hiring Model: Designed and implemented for University Talent Programs, enabling 56% of interview scheduling to be handled programmatically, increasing the cost-effectiveness of technical hiring.

Certifications & Accreditations

  • Project Management Professional (PMP)
    Organization: Project Management Institute (PMI)
    Date Earned: November 2023

  • Level 2 OKR Coach
    Organization: WorkBoard
    Date Earned: October 2023

  • SaaS Essentials
    Organization: VMware
    Date Earned: August 2023

  • Agile Hybrid Project Pro Micro-Credential
    Organization: Project Management Institute (PMI)
    Date Earned: April 2024

  • Workhuman Certified Professional
    Organization: Workhuman
    Date Earned: April 2024

  • Generative AI Series: Overview & Data Landscape
    Organization: Project Management Institute (PMI)
    Date Earned: March 2024

  • Organizational Transformation Micro-Credential Series
    Organization: Project Management Institute (PMI)
    Status: In Progress

Technical Proficiencies

Adobe Workfront, WorkBoard, MS Office Suite, Workday, Node.js, HTML, OpenAI GPT, Google Workspace, Google Cloud, Firebase, Dialogflow CX, Vertex AI, Miro, Calendly, tl;dv, Zapier, Miro, Slack

Experience

Founder & Chief Coach | Stef Robertson Coaching | January 2024 - Present | Remote

  • Established and expanded a personal brand focused on personal and professional development coaching, specializing in career transitions, leadership development, and personal growth.

  • Developed a comprehensive coaching methodology that integrates emotional intelligence, mindfulness, and practical strategies to empower clients in achieving their objectives.

  • Designed and implemented a custom AI chat agent, TARABot, to offer 24/7 support and resources for coaching clients, significantly enhancing the overall client experience and engagement.

  • Leveraged self-taught coding skills to build and deploy a web application utilizing Google Cloud products, HTML, Node.js, and OpenAI's GPT technology, showcasing adaptability and technical competence.

  • Collaborated with a branding agency to create and curate engaging content for stefrobertson.com, including blog posts, coaching resources, and testimonials, to establish credibility and attract potential clients.

VMware | February 2016 - January 2024 | Remote

  • Managed over 40 concurrent projects for a globally distributed team of 9 creative professionals, achieving an increase in team accomplishment of target key results from 60% to 70% quarter-over-quarter and driving significant improvements in ROI for paid media alongside an above-target number of influenced hires.

  • Led the implementation of automated project reporting and enhanced client intake processes, while pioneering the integration of project reporting from Workfront with OKRs in WorkBoard, thereby improving strategic alignment and visibility.

  • Spearheaded the Hiring Experience Communications Program, resulting in a 60% quarter-over-quarter increase in program adoption, totaling over 90% adoption for aligned business units.

  • Executed a project to establish key performance metrics that demonstrate the value-add of candidate scheduling emails in driving influenced hires. Utilized baseline metrics to commence cross-functional collaboration aimed at strategically deploying targeted content for prioritized global hiring initiatives.

Manager, Talent Acquisition | August 2022 - May 2023

  • Directed a comprehensive transformation initiative for 75 global coordinators, facilitating the talent organization's modernization efforts.

  • Designed and executed a leadership development cohort, which was successfully replicated across multiple regions and extended to the organizational level.

  • Played a key role in reducing time-to-fill positions and enhancing candidate Net Promoter Scores by redesigning and implementing streamlined processes along with improved communication strategies through the Hiring Experience Communications Program.

  • Mentored six senior team members, leading to three promotions, one global talent organization award, and one internal mobility opportunity.

  • Received a promotion and earned global HR and talent organization awards for impactful influence on staff, effective change management, demonstrated leadership, and overall organizational success. Additionally, appointed to the board of the talent organization's manager capability program.

Lead Recruiting Coordinator | August 2021 - August 2022

  • Led the development of a tailored hiring experience for design teams, successfully scaling the team from 50 to 250 members globally and achieving a 50% increase in offer acceptance rates quarter over quarter.

  • Collaborated on the high-volume model within the modernization program, creating essential tools and content while serving as a subject matter expert in coordination efforts.

  • Implemented enhancements to digital accessibility in candidate communication templates, ensuring a more inclusive hiring process.

  • Cultivated a high-performance virtual team dedicated to scheduling technical and business interviews efficiently.

  • Mentored a new emerging talent coordinator through 16 hiring events, resulting in the successful recruitment of 163 new technical hires in the U.S.

Recruiting Coordinator, Global Events and Emerging Talent | February 2016 - August 2021

  • Developed and executed a comprehensive virtual hiring experience model for University Talent Programs, allowing a single coordinator to manage 56% of interview scheduling programmatically, enhancing the cost-effectiveness of technical recruitment.

  • Obtained corporate sponsorship for a new graduate hiring initiative, resulting in a 38% increase in programmatic hiring for the subsequent season.

  • Oversaw and directed a team of five, focusing on reporting, workload distribution, hiring choices, onboarding, and training.

  • Instructed the first high-volume and emerging talent coordinators across EMEA and India, while facilitating expansions in Armenia, Costa Rica, and Pivotal Labs.